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What led to the $143,000 T-Mobile bill for the US man?
The US man, Rene Remund, accumulated a $143,000 T-Mobile bill due to 9.5GB of data roaming charges incurred during his trip to Switzerland. His phone was not set up for international usage, leading to the unexpected charges upon his return.
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How did the US man react upon discovering the massive bill?
Upon returning from Switzerland, Rene Remund was shocked to find the $143,000 phone bill. Initially told the charges were valid, he disputed them, seeking resolution for the unexpected and overwhelming amount.
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What actions did the US man take to address the gigantic bill?
Rene Remund took action by disputing the charges with T-Mobile after being informed of the validity of the bill. With the intervention of a lawyer and media attention, T-Mobile eventually offered a credit to resolve the situation.
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What can individuals do to avoid such exorbitant charges while traveling?
To prevent incurring massive bills while traveling, individuals should ensure their phone plans cover international usage. Setting up international roaming before traveling and being aware of data usage can help avoid unexpected charges.
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How important is it to check phone settings before traveling internationally?
Checking and adjusting phone settings for international usage before traveling is crucial to avoid unexpected charges. Ensuring that international roaming is set up and understanding data usage abroad can prevent costly surprises.
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What lessons can travelers learn from the US man's experience with the $143,000 bill?
Travelers can learn from Rene Remund's experience by proactively setting up international roaming on their phones before traveling. Being aware of phone plan coverage and data usage abroad can help prevent receiving shockingly high bills upon return.