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What issues did customers face with Barclays mobile banking?
Customers faced various issues with Barclays mobile banking, including wrong balances and missing transactions. These problems caused inconvenience and confusion among users.
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How were payments affected by the mobile banking problems?
The technical issues with Barclays mobile banking had a significant impact on payments. Customers experienced difficulties with payments into and out of their accounts, leading to delays and frustration.
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What caused the technical glitches at Barclays?
The exact cause of the technical glitches at Barclays has not been disclosed. However, such issues are often attributed to system malfunctions or software errors that disrupt the normal operations of the banking platform.
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Were other banking services affected by the technical problems?
In addition to mobile banking, other banking services such as online banking and telephone banking were also affected by the technical problems at Barclays. Customers faced challenges in accessing and managing their accounts through various channels.
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How did Barclays resolve the technical issues?
Barclays worked swiftly to address and resolve the technical issues faced by customers. The problems with the mobile banking app and online banking platform were fixed, although some difficulties persisted with payments and telephone banking. The bank's efforts to rectify the situation were aimed at restoring normalcy for its customers.