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What specific concerns are customers raising about Microsoft's Copilot?
Customers have raised concerns about data security risks associated with Microsoft's Copilot, particularly in sectors like government and finance. The scrutiny over potential vulnerabilities has led to dissatisfaction among users.
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How do customers perceive the AI features of Copilot compared to ChatGPT?
Customers perceive Microsoft's Copilot less favorably compared to ChatGPT, highlighting issues with usability, accuracy, and overall user experience. The comparison sheds light on areas where Copilot may need enhancements to meet user expectations.
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What improvements are customers seeking in Microsoft's AI tools for better usability?
Customers are seeking improvements in Microsoft's AI tools to enhance usability, accuracy, and data security. Key areas for enhancement include better integration with existing systems, improved data handling protocols, and enhanced user interface design for a more intuitive experience.
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How is Microsoft addressing customer feedback on Copilot's performance?
Microsoft is actively engaging with customer feedback on Copilot's performance to address concerns and enhance user satisfaction. The company is focusing on refining AI algorithms, strengthening data security measures, and improving overall usability based on user input.
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What steps is Microsoft taking to ensure data security in Copilot?
Microsoft is implementing robust data security measures in Copilot to address customer concerns and enhance trust in the platform. This includes encryption protocols, access controls, and regular security audits to safeguard user data and mitigate potential risks.