News Consumption and misinformation during Coronavirus πŸ—ž 🦠

News Consumption and misinformation during Coronavirus πŸ—ž 🦠

Throughout the lockdown and after, Ofcom has been asking people to fill in an online survey (around 2000 people have filled it in), to find out how people are consuming the news as well as what misinformation they are coming across. 

Full Ofcom report

Key Findings


  • Misinformation is becoming less frequent over time, however, young people are more likely to come across it compared to older groups.

  • The most well-known claim is regarding facemasks giving no protection or even being harmful. 😷   πŸ€” 

  • Social media is the main source for misinformation where it is being shown as true.

  • The majority of people who use social media are being shown banners, and pop- ups regarding coronavirus whilst on social media.

  • Most people feel that fake coronavirus stories should not be shared or posted on social media, this includes those that have been flagged as dubious.

  • Six in ten people are worried about the amount of false and misleading information that others may be receiving regarding coronavirus.

United Nations Covid Response

United Nations Covid 19 Response

Misinformation

Ofcom have been doing weekly surveys since the beginning of lockdown and recently switched to a monthly survey, finding out how respondents access the news and what they have perceived to be misinformation on the coronavirus. This survey highlights that social media seems to be at the centre of misinformation and people aged 25-34 are more likely to come across misinformation (36%) compare to older age groups of 65+ who are less likely to use social media (21% of 65+ come across misinformation). Although there has been a decrease from 99% from week one coming across misinformation to 84% in week twenty-five.


The types of misinformation have changed as different conspiracy theories came to light but the most common source of misinformation was regarding face masks either offering no protection or even being harmful if worn. Others included the number of deaths being lower in reality to what has been reported in the news, as well as the potential dangers of a vaccine.  

Covide United Nations response

United Nations Covid 19 Response

Not all misinformation was reported as being true, but at the same time, some of the misinformation may have been missed as it was classed as β€˜true’ by the respondent and they didn’t realise it was actually false. There are also the half-truths, where there is enough truth mixed up with false claims to make the story believable. Respondents could specify whether the misinformation was shown to be true, false or unknown, and they could fill in multiple for each piece of misinformation as they may have come across it multiple times from different sources. For those that read about potential dangerous vaccines 23% said they were being reported as false, 46% said the claims were being reported as true and 48% were unclear.  


So what do you think? Is it ok to share and create untrue stories about Coronavirus without checking your sources? 82% of people agree that β€œuntrue stories about the coronavirus should not be posted or shared on social media” however, 21% agreed that β€œpeople and organisations have a right to say what they want on social media about the coronavirus, even if it might not be true”. This touches on free speech and how do you draw a line between false claims and someone simply telling a joke and making light of a situation. Is it right for social media companies to be the moral police and decide what is right and wrong, false and true, and do they have the resources to do so and what is their agenda? How much time should we take to check our sources before posting claims, or sharing someone else’s post? Do you think about the implications of each post and how they will impact others?


There are fact-checkers out there doing wonderful jobs of trying to ensure the information you are given is correct, here are a few if you want to check social media posts and how accurate they are:

Full Fact