FAA computer system outage disrupts over 11,000 US flights
Why it matters
The FAA computer system outage caused the first nationwide ground stop since the 9/11 attacks, and the Senate hearing is significant as it will investigate the cause of the outage and the FAA's response to it.
What the papers say
Reuters characterises the FAA's response to the outage as having made a change in the system to prevent a corrupt file from damaging a backup database, while The Independent highlights that the FAA is years behind on updating the critical-alert system that failed spectacularly last month. Gulf News reports that critics say the delay is a threat to passenger safety. The Passengers’ Bill of Rights and the Forbidding Airlines from Imposing Ridiculous Fees (FAIR) Act has been introduced by US lawmakers, which would require airlines to pay at least $1,350 to passengers denied boarding as a result of an oversold flight, prohibit airlines from further shrinking plane seat sizes pending regulatory changes, and give consumers new rights to sue airlines for unfair practices. The bill would also require airlines to provide ticket refunds and alternative transportation for delays between one and four hours, and require airlines to pay for meals and lodging if a flight is delayed longer than that. The FAA regulates airl
How we got here
The FAA computer system outage occurred on Jan. 11, causing the first nationwide ground stop since the 9/11 attacks. The outage disrupted over 11,000 US flights. The FAA told lawmakers it had revoked access to a pilot messaging database by contractor personnel who unintentionally deleted files in the Notice to Air Missions (NOTAM) database.
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