Air Canada has recently made headlines due to a series of incidents causing disruptions for passengers. These include a passenger being mistakenly promised a cheaper bereavement fare by the airline's AI chatbot, as well as reports of passengers enduring unsanitary conditions such as vomit-covered seats and in-flight diarrhoea on multiple flights. Additionally, a wheelchair user with spastic cerebral palsy was forced to drag himself off an Air Canada plane in Las Vegas after the airline failed to provide a wheelchair for him. These incidents have sparked public outrage and led to apologies from the airline.
Air Canada, founded in 1937, is the flag carrier and largest airline of Canada by fleet size and passengers carried. Headquartered in Montreal, Quebec, the airline provides scheduled and charter air transport for passengers and cargo to over 200 destinations worldwide. Known for its extensive domestic and international network, Air Canada is a prominent player in the aviation industry. Despite recent controversies, the airline has a long history of serving millions of passengers each year and continues to be a key player in the Canadian aviation sector.
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‘This story is a sensational one, and one which probably, we jokingly say, belongs in a Netflix series”, Chief of the Peel Regional Police Nishan Duraiappah said
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I live in Athens and decided to book a $50 economy ticket on a ferry to Santorini. It took nearly eight hours, and I wish I'd just paid for a flight.
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Air Canada ordered to reimburse passenger who was mistakenly promised a cheaper bereavement fare by the airline's AI chatbot
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A passenger on an AeroMexico flight to Guatemala opened an emergency door on a plane while it was stationary, stood on a wing, and then re-entered the cabin, without affecting the aircraft or anyone else.
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A series of incidents involving Air Canada passengers at Toronto Pearson International Airport have caused significant disruptions.
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Delta Air Lines achieved an on-time arrival rate of 84.72% in 2023, leading the pack in North America.
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A woman believes her father might still be alive if Air Canada diverted a 16-hour flight when he suffered a medical emergency, while an Air India engineer died after falling from stairs during aircraft servicing, and a junior doctor in India was suspended after a video of him thrashing an HIV-positive patient went viral.
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Rodney Hodgins, a wheelchair user with spastic cerebral palsy, was forced to drag himself off an Air Canada plane in Las Vegas after the airline failed to provide a wheelchair for him.
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Air Canada passengers were forced to sit in vomit-covered seats and endure in-flight diarrhoea on multiple flights, leading to apologies from the airline.